Experience Design

Posted June 30th, 2010 in Design, Usability, Web Development by Jay Jones

As a design professional, I provide solid expertise in a broad-reaching competency defined as Experience Design. Experience Design goes beyond simply providing a pleasing ‘face’ of color and layout, but touches every aspect of interaction with the user. It’s not about simply designing the appearance, but rather designing the experience. I’ve been privileged to work with and learn from many talented and creative individuals; designers, innovators, technologists, experts.

Experience design includes, primarily, the following competencies:

Information Architecture
In an information age, content is the most valuable commodity. Designing the Information Architecture ensures that content is properly labeled and organized, allowing for both findability and usability. Understanding the needs of the target audience and the patterns of human research assist in designing logically organized content structures.
Usability
The primary notion of usability is that an application or site designed with a generalized users’ psychology and physiology in mind will be more efficient to use, taking less time to accomplish a particular task, easier to learn, and more satisfying to use. Through testing, research, and a knowledge base of human behavior, our usability experts can provide insight and design considerations that enhance the user’s experience and ensure a usable product.
Interaction Design
Closely identified with usability, Interaction Design involves both a high-level and very detailed plan of how a user will interact with a website or application. At times, the path of interaction is arbitrary, and defined by the user’s needs, and at other times it is planned to lead the user through a series of tasks to accomplish a desired goal. Interaction Design is often overlooked in application development, however I take special care in planning for a positive, profitable experience.
Accessibility
In computer interface terms, this is the ability to access information and services, primarily for the disabled user. In many countries this has led to initiatives, laws and regulations that aim toward providing universal access to the internet, programs and applications. Designing for accessibility is an area of expertise that comes with a deep level understanding of user needs and regulatory guidelines. It involves the visual considerations of the interface as well as the code used to program them.
Visual Design
Successful design is more than just pleasing color palettes and proper font choices. It is understanding the personality of the brand, the needs of the user, the constraints of the delivery medium, current trends and user behaviors. It is making visual considerations in interface graphics, typography and layout that will best aid the success of the product. While visual designers are plentiful, having the talent, competency and disciplines to provide exceptional design that wins is critical. I have become adept at bringing the client vision into reality through a systematic approach:

  • Understand
  • Ideate
  • Design
  • Deliver
  • Evaluate

This approach allows us to gain a full understanding of our client’s needs and to arrive at, and deliver, the best visual solution.

HTML development and style
Standards-based programming for the User Interface is a necessary portion of web-delivered media that involves well designed code and file structure. This helps to provide longevity of product, as well as ease of maintenance.
Multimedia

Ranging from the design of audio and video to interactive presentation, multimedia provides a rich experience to the user.

Wright & Filippis

Posted June 29th, 2010 in Portfolio by Jay Jones

Wright & Filippis is a national provider of medical supplies. The company was in need of an eCommerce platform for their Diabetic Supplies division, effectively multiplying revenue through online sales and retaining customers through convenient shopping. My team was contracted to provide an initial “rapid planning” phase, including a deep-level Business and Technical Requirements analysis, ROI analysis, process flow and design composition. The results provided helped them sell the vision of their proposed project through the administrative committee.

What I Did
Project Management
ROI Analysis
Business Requirements Gathering
User Interface Design

PC Minister

Posted June 29th, 2010 in Portfolio by Jay Jones

Consistent training within and across local churches can be both a difficult and time-consuming task. Often, the local church lacks the resources to equip their current and prospective ministry staff with the training necessary for licensing. PC Minister needed an online public presence complete with CMS and learning management capabilities.

What I Did
Project Management
Business Requirements Gathering
User Interface Design
UI Programming
Application Development
Programming
XHTML
CSS
PHP/MySQL

Shop With Scrip

Posted June 29th, 2010 in Portfolio by Jay Jones

Great Lakes Scrip Center serves non-profit organizations and major US retailers through innovative scrip fundraising programs. This nation-wide outlet desired to offer an online, subscription-based scrip management application to increase sales and retain current customers. I had the opportunity to design and develop the user interface for this extremely successful web-based application.

What I Did
Business Requirements Gathering
Information Architecture
User Interface Design
UI Programming
Application Development
Programming
XHTML
CSS
Javascript/jQuery
.Net

Breath Tracker – Spectrum Health

Posted June 29th, 2010 in Portfolio by Jay Jones

Spectrum Health is West Michigan’s leader in health care and one of the Grand Rapids, Michigan area’s largest employers. An initiative called, “Breath Tracker” was developed to provide online tracking and resources for asthma patients. This composition set was used to promote the project internally and assist stakeholders in conceptualizing the product.

What I Did
Business Requirements Gathering
Information Architecture
User Interface Design

Automation Alley

Posted June 29th, 2010 in Portfolio by Jay Jones

Automation Alley is a non-profit organization that drives growth and economic development through a collaborative culture that focuses on workforce and business development initiatives. They attract the creators and consumers of diverse technologies from a variety of industries around the world.

Automation Alley was in need of a design composition to assist in projecting future possibilities for their public-facing website to members of their stakeholder committee.

What I Did
Business Requirements Gathering
Information Architecture
User Interface Design

City of Cedar Rapids

Posted June 29th, 2010 in Portfolio by Jay Jones

Cedar Rapids is the second largest city in the U.S. state of Iowa. A flourishing center for arts and culture in Eastern Iowa, the city is home to the Cedar Rapids Museum of Art, the Paramount Theatre, Theatre Cedar Rapids, and the Iowa Cultural Corridor Alliance. Cedar Rapids is an economic hub of the state. The City of Cedar Rapids required a proposal and design composition to help stakeholders identify with the initiative to develop a new public facing website.

What I Did
Business Requirements Gathering
Information Architecture
User Interface Design

Oklahoma Wesleyan University Alive

Posted June 29th, 2010 in Portfolio by Jay Jones

Rapid response on college campuses is critical in the fast-paced environment of higher education. The “Alive” project for Oklahoma Wesleyan University required a simple user interface that quickly updated students and faculty on current campus happenings via regular Twitter updates. In collaboration with Zeeland-based Elevator Up, I designed and developed the user interface for this successful information source.

What I Did
Business Requirements Gathering
User Interface Design
UI Programming
Programming
XHTML
CSS